Terms of Service
Last updated 13 September 2026
These terms are the agreement between you and Flum. Using the product means accepting them. They are written plainly on purpose.
What Flum is
Flum is a browser-based tool for designing web pages out of real components, and for leaving with what you designed: a published site, a downloadable project, or the source code itself.
Your account
An account is one email address. You are responsible for the mailbox behind it — anyone who can read your email can sign in as you, because that is how the codes work. There are no passwords to leak, which is deliberate.
You must be old enough to enter a contract where you live, and at least 13. Do not share an account between people; make each person their own.
What you make is yours
Everything you design in Flum belongs to you. Exporting or publishing it grants Flum no licence to it, no right to show it, and no claim over it. We do not use your projects to train anything.
Exported projects include third-party open-source components, each under its own licence, listed in the export. Those licences travel with the code and are between you and their authors.
What you may not do
- Use Flum to build anything unlawful, or to impersonate a person or organisation.
- Upload or link material you do not have the right to use.
- Attempt to reach another account’s projects, or to probe the service for weaknesses without asking first.
- Automate sign-ups, or resell access to Flum as though it were your own service.
Accounts doing any of these can be suspended. Where the reason is not an immediate safety problem, you will be told what happened and given a chance to answer.
Paid plans
Paid plans are billed in advance through Stripe, at the price shown when you buy. Flum never sees or stores your card details. Prices can change, but not for a period you have already paid for, and you will be told before a change applies to you.
Refunds
If you are a consumer in Brazil, the Consumer Protection Code gives you seven days from purchase to withdraw and be refunded in full, for any reason and without explaining it. Write to hello@flum.cc and it will be done. This right exists whether or not these terms mention it; it is here so you know you have it.
Outside that window, payments already made are not refunded, but you can cancel at any time and keep access until the end of the period you paid for.
Cancelling and closing
You can close your account at any time from Profile → Danger zone. It deletes the account and every project in it, everywhere. Download what you want to keep first.
Flum may end an account for a breach of these terms, or with reasonable notice if the service is discontinued. In the second case you will be given time to export your work and refunded for any period paid for and not used.
What is not promised
Flum is provided as it is. It is not promised to be uninterrupted or free of faults, and it is not sold as backup storage: keep your own copies of work you cannot lose. Exported code is yours to review — it is not warranted to be fit for any particular purpose, and what you publish is your responsibility.
Services Flum connects to at your request, such as Vercel, are between you and them. Their terms apply to what you do there and Flum is not responsible for their behaviour.
Liability
To the extent the law allows, Flum’s total liability to you for anything arising out of the service is limited to what you paid in the twelve months before the claim. Nothing here limits liability for fraud, or for anything that cannot be limited under Brazilian consumer law — including the rights the Consumer Protection Code gives you, which these terms do not and cannot reduce.
Changes to these terms
If these terms change in a way that matters, the date at the top changes and your account gets an email before the change takes effect. Continuing to use Flum after that is acceptance; if you would rather not, close the account and ask for a refund of anything paid for and not used.
Law and forum
These terms are governed by the laws of Brazil. If you are a consumer, you may bring a claim in the courts of your own domicile, as the Consumer Protection Code provides.